Document garden
An enterprise level efficiency collaboration tools of Kuaishou.
Role
UX & App Design
Date
June~September 2022
Background
Kwai employees create knowledge daily, such as through experience reviews.
However, currently, this knowledge is mostly archived/shared within teams, leading to it ending up in a “graveyard.”
Some facts
90%
Users use docs documents as creative tools
30w+
Experience sharing/knowledge summary content
>70%
Users find it difficult to locate desired documents
Our design strategy
We want to build an internal platform to make full use of these precious documents
Impact
Selected homepage penetration rate
13%
Selected document penetration rate
10%
UI design
01 Release process
Document owners can directly publish their documents to the Garden and solve the access limitations by creating new information structure.
02 Garden
A unified platform collecting all high-quality documents, where users can switch tabs to browse different types of documents according to their own needs.
03 Mobile - Core UI
04 How to [Follow]
Add new follow relationships, enable multi-touchpoint information delivery.
05 Personalized Aggregation
Accurately categorize documents to deliver the “most suitable” articles to the “most needed” users.
Topics: Collection of high-quality documents, enhancing the professionalism of the selected platform.
Tags: Authors can label their documents for precise targeting and exposure.
Department: Users can view all content from their department to stay updated with the team.
06 Advanced Features
Certain strategies are needed to increase page penetration and incentivize more user participation.
Badge: During the early stages of platform launch, most users are unaware of the feature. Use red-dot badge to highlight updates.
Creator center: Integrates personal data, achievements, and badges, allowing users to quickly see their contribution level.
